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Frequently asked questions
Below is a list of frequently asked questions and their answers. Please review this information before contacting us.
01.Is it possible to earn in Gemly without investments?
Each player receives 100 000 gems for completing tutorial. For additional earnings of in-game currency without investments, you can:
1. Use the «Website surfing» to get free gems for viewing each site of our advertisers
2. Participate in the affiliate program to receive income for specific actions of your referrals
3. Participate in the global contest with a prize fund of $2500
4. Perform quests — special tasks from the administration
02.Is it possible to order a payout without investments?
All Gemly players can order a payout of their earnings without any restrictions. Investing is not necessary for this, as the game provides the opportunity to earn without investment.
03.How are earnings payouts made?
Earnings are paid out through a special form in the account. All requests are processed in automatic mode and sent to the payment system's processing center instantly.
The minimum payout amount is only $0.1, however, it may vary depending on the payment system and currency you choose.
04.How can I see the results of other players game achievements?
Gemly has a public profile system with detailed information about users and their game achievements.
You can see the leaders of the game in various categories on the statistics page and, with authorization, you can go to their profile by clicking on the username of any player.
05.How do I find out who my referrer is?
The main information about your account, including the referrer (user who invited you to Gemly) is located on the account page.
06.What do I do if I forget my password?
You need to use the password recovery function on the account login page.
If your account had Email protection or Google Authenticator connected, you need to contact technical support through Live Chat or write to us at [email protected] for the recovery procedure.
07.How do I ask a question to the technical support team?
You need to send a message in Live Chat or to the email [email protected], or ask other Gemly players in our Telegram chat.